FIRST VISIT · ABOUT AN HOUR
Your first visit
About an hour, most of it talking. We look, we take what pictures we need, we clean if there is time, and you leave with a written plan and a price for each part of it.
The room, explained.
01
Headphones, if you want them
Noise-cancelling, with whatever you like playing. Keep them on the whole time.
02
The screen faces you
X-rays, photos and the plan go up on the screen as we talk. Nothing happens off-screen.
03
Raise your left hand
That is the stop signal. We pause straight away, every time, no questions.
04
A weighted blanket
Ask for it. Most people find it calming during longer visits.
05
The camera we show you
A pen-sized intraoral camera, so you see each tooth exactly as we do.
Your first hour
0:00
5 MIN
You arrive
Park behind the building and come in the side door. Jess has your forms ready on a tablet.
0:05
10 MIN
We talk first
What brought you in, what has happened before, and what you would rather we did not do.
0:15
10 MIN
Pictures, if needed
Only the X-rays that will change the plan. You see each one on the screen as it comes in.
0:25
15 MIN
A careful look
Every tooth, your gums and your bite, called out as we go. Raise your left hand any time.
0:40
15 MIN
A cleaning, time allowing
If your gums are healthy we clean the same day. If not, we book a deeper clean and explain why.
0:55
5 MIN
The plan, priced
A written plan with what is urgent, what can wait, and the price of each part. No pressure to book.
A photo ID
Your insurance card, if you have one
A list of medicines you take
Any recent X-rays from another dentist
Your questions, written down if that helps
Headphones, if you prefer your own
How long is the first visit?
Plan on about an hour. We talk first, then exam, X-rays if needed, and a cleaning if there is time.
What should I bring?
Your ID, insurance card if you have one, and a list of medications. Forms can be filled in online before you arrive.
It has been years since my last visit. Is that a problem?
Not at all. We see this every week. There is no lecture, just a clear look at where things stand and a plan you can take at your own pace.
Where do I park?
There is free parking in the lot behind the building, and the entrance is the door with the cobalt sign.